Grand Riviera Princess - All Inclusive

Playa del Carmen, Mexico Prolongacion 5 Avenida Manzana 20 Lote 006
8.0 Very good 2 550 Opinions
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Prolongacion 5 Avenida Manzana 20 Lote 006
Playa del Carmen, Mexico

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Located on the beautiful Riviera Maya, this 5-star resort is 9 km from downtown Playa del Carmen. The beachfront resort features 12 swimming pools some with internal hot tubs and spacious suites with a private balcony.

Guests of the Grand Riviera Princess-All Inclusive can relax at Spa Princess, offering body and hair treatments. Active guests will enjoy the state-of-the-art fitness center and 6 tennis courts and 2 paddle courts.

With 2 international Main Buffets and 7 a la carte restaurant on-site, guests of Grand Riviera Princess can enjoy a variety of cuisine, from Swiss specialties at La Fondue to Asian dishes at Miso. The 9 bars, including Tequila poolside bar, offers cocktails and beer throughout the property. A 24 hours Sport Bar is also included.

A flat-screen satellite TV and a fully-stocked minibar are standard in every modern suite at Grand Riviera. All suites include a sofa bed and marble bathroom. Many suites include a spa bath.

El Cameleon Golf Club is 4 km from the resort. Cancun International Airport is a 45-minute drive away.

  • Parking
  • Restaurant
  • Meeting/banquet facilities
  • Bar
  • Facilities for disabled guests
  • Free WiFi
  • Air conditioning
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Grand Riviera Princess - All Inclusive
Playa del Carmen, Mexico Check price and availability
Rooms and availability
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Room type
Maximum persons
Room size
Facilities
Deluxe Junior Suite Grand Riviera Princess - All Inclusive Deluxe Junior Suite Grand Riviera Princess - All Inclusive
Deluxe Junior Suite Grand Riviera Princess - All Inclusive Deluxe Junior Suite Grand Riviera Princess - All Inclusive
4 55.55 m2 1

This suite features a spa bath. Please note up to…

  • Air conditioning
  • Balcony
Booking from: $149.41
Platinum Suite Grand Riviera Princess - All Inclusive Platinum Suite Grand Riviera Princess - All Inclusive
Platinum Suite Grand Riviera Princess - All Inclusive Platinum Suite Grand Riviera Princess - All Inclusive
4 61 m2 1

Spacious suite features: - spa bath - Platinum Lou…

  • Air conditioning
  • Balcony
  • Terrace
  • Access to private pool
  • Access to a private beach
Laguna VIlla Suite (Adults Only - 18+ years old) Grand Riviera Princess - All Inclusive Laguna VIlla Suite (Adults Only - 18+ years old) Grand Riviera Princess - All Inclusive
Laguna VIlla Suite (Adults Only - 18+ years old) Grand Riviera Princess - All Inclusive Laguna VIlla Suite (Adults Only - 18+ years old) Grand Riviera Princess - All Inclusive
2 64.98 m2 1

Features: - spa bath - 1 Spa package per guest - P…

  • Air conditioning
  • Balcony
  • Terrace
  • Access to private pool
  • Access to a private beach
Deluxe Junior Suite with Pool Access (Only for 13+ years old) Grand Riviera Princess - All Inclusive Deluxe Junior Suite with Pool Access (Only for 13+ years old) Grand Riviera Princess - All Inclusive
Deluxe Junior Suite with Pool Access (Only for 13+ years old) Grand Riviera Princess - All Inclusive Deluxe Junior Suite with Pool Access (Only for 13+ years old) Grand Riviera Princess - All Inclusive
3 55.55 m2 1

This suite has either a king-sized bed or 2 double…

  • Air conditioning
  • Terrace
Family Club Room Grand Riviera Princess - All Inclusive Family Club Room Grand Riviera Princess - All Inclusive
Family Club Room Grand Riviera Princess - All Inclusive Family Club Room Grand Riviera Princess - All Inclusive
5 58.46 m2 1

This family room has a balcony, sofa and tile/marble floor.

  • Air conditioning
  • Balcony
Family Club - Pool Access Grand Riviera Princess - All Inclusive Family Club - Pool Access Grand Riviera Princess - All Inclusive
Family Club - Pool Access Grand Riviera Princess - All Inclusive Family Club - Pool Access Grand Riviera Princess - All Inclusive
5 59 m2 1

This family room features a spa bath, iPod dock and tile/marble floor.

  • Air conditioning
  • Terrace
Deluxe Junior Suite (2 Adults + 1 Child) Grand Riviera Princess - All Inclusive Deluxe Junior Suite (2 Adults + 1 Child) Grand Riviera Princess - All Inclusive
Deluxe Junior Suite (2 Adults + 1 Child) Grand Riviera Princess - All Inclusive Deluxe Junior Suite (2 Adults + 1 Child) Grand Riviera Princess - All Inclusive
2 55.55 m2 1

This suite has a balcony, tumble dryer and spa bath.

  • Air conditioning
  • Balcony
Deluxe Junior Suite (2 Adults + 2 Children) Grand Riviera Princess - All Inclusive Deluxe Junior Suite (2 Adults + 2 Children) Grand Riviera Princess - All Inclusive
Deluxe Junior Suite (2 Adults + 2 Children) Grand Riviera Princess - All Inclusive Deluxe Junior Suite (2 Adults + 2 Children) Grand Riviera Princess - All Inclusive
2 55.55 m2 1

This suite features a balcony, tumble dryer and air conditioning.

  • Air conditioning
  • Balcony
Deluxe Junior Suite (2 Adults + 2 Children) Grand Riviera Princess - All Inclusive Deluxe Junior Suite (2 Adults + 2 Children) Grand Riviera Princess - All Inclusive
Deluxe Junior Suite (2 Adults + 2 Children) Grand Riviera Princess - All Inclusive Deluxe Junior Suite (2 Adults + 2 Children) Grand Riviera Princess - All Inclusive
2 55.55 m2 1

This suite has a balcony, spa bath and minibar.

  • Air conditioning
  • Balcony
Junior Suite Grand Riviera Princess - All Inclusive Junior Suite Grand Riviera Princess - All Inclusive
Junior Suite Grand Riviera Princess - All Inclusive Junior Suite Grand Riviera Princess - All Inclusive
4 47.56 m2 1 1

This suite features a balcony, tumble dryer and tile/marble floor.

  • Air conditioning
  • Balcony
Object reviews
8.0
Grand Riviera Princess - All Inclusive
Rating: 8.0/10 - Very good!
8.1 / 10 Value for money
8.4 / 10 Facilities
8.3 / 10 Location
8.2 / 10 Staff
8.6 / 10 Cleanliness
8.6 / 10 Comfort
10.00 / 10 - Fantastic!

"La atención del personal fue siempre espectacular y las instalaciones son amplias y agradables. El espacio de la playa es perfecto para disfrutar el sol y del mar." - Laura


10.00 / 10 - Fantastic!

"Todo está hermoso..!! Delicioso..!! Y el staff es súper agradable. En especial Neff (bartender de la piscina). Los ravioles inolvidables. El cuarto delicioso. La playa nos tocó con mucho aire pero muy..." - Lourdes


10.00 / 10 - Fantastic!

"Hotel excelente, muy muy grande y comodo" - Fabian


10.00 / 10 - Fantastic!

"Sin duda: la atención de todo el personal. Siempre dispuestos a colaborar. Mucha amabilidad. La habitación muy confortable." - Profelili


10.00 / 10 - Fantastic!

"Las comodidades" - Matías

10.00 / 10 - Fantastic!

"Tout, le personnel la propreté des lieux la nourriture les piscines la plages bref un séjours inoubliable " - Billy


10.00 / 10 - Fantastic!

"la gentillesse du personnel ainsi que les animations" - Anonymous


10.00 / 10 - Fantastic!

"tout" - July


10.00 / 10 - Fantastic!

"Grand hôtel avec espace piscine grandiose plage magnifique buffet à volonté très bon et varié animation au top et spectacles du soir dignes des cabarets Beaucoup de Canadiens et D’américains très ..." - Nancy


10.00 / 10 - Fantastic!

"La gentillesse du personnel, le cadre magnifique, la formule tout inclus. " - Maza73

10.00 / 10 - Fantastic!

"Vriendelijk personeel, die je echt in de watten leggen. De Laguna Villa is erg mooi en schoon. Resort is echt een paradijs. Als je kiest voor de villa heb je een zwart armbandje en het meest all incl ..." - Berlindar


9.60 / 10 - Fantastic!

"De kamer was super! Groot en een heerlijke badkamer met een fijn bad. Verder was het niet te druk, er was veel te doen maar je kon ook lekker zwemmen in zwembaden waar bijna niemand was." - Annemijn


9.00 / 10 - Excellent!

"Goede service, laguna villa is een top kamer heel groot en comfortabel en een prive zwembad die heel relaxed is" - Romy


8.00 / 10 - Very good!

"Buffet, restaurant en de omgeving is prachtig en goed onderhouden." - Chabfris


8.00 / 10 - Very good!

"prachtig resort met heel lief zorgzaam personeel, heerlijke zwembaden en strand, hele dag door onbeperkt eten en drinken, grote luxe kamer met groot bed." - Brigitte

10.00 / 10 - Fantastic!

"Tudo sensacional " - Rodrigo


10.00 / 10 - Fantastic!

"Excelente experiência, Staff sempre disponível a ajudar. Fauna e Flora cuidada. A alimentação também muito boa. A voltar " - José


10.00 / 10 - Fantastic!

"Foi tudo maravilhoso, da comida às atividades de lazer e entretenimento. Os empregados sempre muito prestáveis. O royal host ricardo na recepção riviera platinum foi fantástico ajudou nos muito nas ..." - Tânia


10.00 / 10 - Fantastic!

"O espaço exterior e os quartos" - Nuno


9.20 / 10 - Excellent!

"Acomodação limpa e ampla" - Lilianchil

10.00 / 10 - Fantastic!

"Nice location, very good service, good entry to the sea from the hotel beach." - Ladislav


10.00 / 10 - Fantastic!

"The size of the property is great! You don’t feel like there are lots of people. " - Christina


10.00 / 10 - Fantastic!

"Property is beautiful, clean, on the beach. Many pools very clean and room for everyone. Restaurants are amazing food is delicious. Tried all the buffets and several alacarte and they all had very ..." - Mr


10.00 / 10 - Fantastic!

"The night time events, food, pools, staff, rooms, and the size of the resort was all Great! I will definitely revisit. Beautiful resort " - Quan_sutton


10.00 / 10 - Fantastic!

"Amazing place excelled my expectations, some reviews are by idiots who expect the world for cheap! This is a good value for money play. I would certainly return " - Louis

10.00 / 10 - Fantastic!

"Красивая территория, хорошая еда, приветливый персонал и забавные животные, живущие на территории отеля" - Stanislav


10.00 / 10 - Fantastic!

"Бронировали "Виллу люкс" - большой номер с гидромассажной ванной и душем на терассе под открытым небом. В номере гардеробная комната и большой балкон . Один из самых-самых отелей на ..." - Dmitry


9.60 / 10 - Fantastic!

"В этом отеле отдыхаем не в первый раз! Первый были 6 лет назад! Оба раза брали номер Platinum Территория отеля огромная и очень зеленая, много животных (носух) Огромный плюс этого отеля-ПЕРСОНАЛ, ..." - Morozovaolga


9.60 / 10 - Fantastic!

"Большая ухоженная территория, здания и сооружения в отличном состоянии. Много забавных животных на территории. Персонал вежливый и обходительный. Хорошие тематические рестораны, особенно «Seafood”. ..." - Oleksandr


9.00 / 10 - Excellent!

"Отель очень понравился, большая зелёная территория. Состоит из двух линий корпусов-сансет и ривьера.ривьера чуть дороже, но похоже что номера одинаковые, может оказаться как далековато от моря, так и ..." - Natalya

10.00 / 10 - Fantastic!

"Piekny hotel z bardzo dobrym i zróżnicowanym jedzeniem. Bardzo czysto i codziennie pielęgnowany ogrod i cały teren. Pokój bardzo przestronny. Personel bardzo mily, uprzejmy i pomocny." - Waldek


10.00 / 10 - Fantastic!

"Idealny wypoczynek w czasie pandemii. Standardy bezpieczeństwa zachowane. Małe obłożenie, duży komfort. Hotel bardzo zadbany, utrzymany w czystości. Polecam pokoje z jacuzzi z widokiem na morze, choć ..." - Kinga


9.00 / 10 - Excellent!

"Dobra organizacja obiektu, miły i uczynny personel, szeroka oferta all inclusive. Mnogość miejsc do spędzania czasu jak i restauracji/barów" - Małgorzata


3.00 / 10 - Rating!

"Pokoje czyste a pokojówki przemiłe. Takosy podczas lunchu ok. Korty super. Reszta do bani." - Stanislaw


1.00 / 10 - Rating!

"Różnorodność" - Katarzyna

10.00 / 10 - Fantastic!

"Pur essendo un all inclusive non è rumoroso e ci si può ritagliare spazi privati in tranquillità. Ottimi gli snack sulla spiaggia, sempre pulita e curata. Anche le piscine non sono mai affollate e ..." - Miry883


10.00 / 10 - Fantastic!

"Piscina spettacolare" - Alessandro


9.60 / 10 - Fantastic!

"tutto tutto tutto. servizio ottimo, non c'era un angolo sporco, tutto lindissimo. lo staff super gentile, camerieri simpaticissimi e animatori divertenti e mai insistenti, anzi..ci hanno fatto ..." - Soniacane90


8.00 / 10 - Very good!

"Nel complesso il resort è molto bello, il cibo al buffet buono e vario. La spiaggia è grande e bella. Si alternano in base alle correnti le alghe" - Leonardissimo


7.50 / 10 - Very good!

"La qualità in generale ." - Anonymous

10.00 / 10 - Fantastic!

"Es hat uns insgesamt sehr gut gefallen! Wir hatten eine Laguna Villa Suite, die war richtig toll mit der Außendusche und dem Whirlpool. Jeder hatte sein eigenes Waschbecken, es gibt ein Ankleidezimmer..." - Jutta


9.20 / 10 - Excellent!

"Personal ist sehr nett, Anlage ist sehr schön gemacht mit vielen Tieren, Essen war abwechslungsreich, ausreichend Liegen sind vorhanden - ich war positiv überrascht " - Nicole


9.00 / 10 - Excellent!

"Es war super aber das essen war oft kalt" - Chantal


9.00 / 10 - Excellent!

"Alles in Allem ist es wirklich ein tolles Hotel. Riesen Poolanlage uns sehr schöner Strandabschnitt. Derzeit hat man ja in Mexiko das Problem mit Algen. Der Strand wurde aber regelmäßig gesäubert, ..." - Patrik


9.00 / 10 - Excellent!

"Essen, Frühstück, Animation, Abendprogramm sowie die gesamte Anlage war einfach ein Traum. Alle Mitarbeiter waren sehr freundlich und bemüht." - Irena

10.00 / 10 - Fantastic!

"Jídlo bezvadné, chutné, na výběr z mnoha kuchyní světa. Personál příjemný. Všeho dost, nebyl důvod se obávat že by nebylo možno něco ochutnat z důvodu nedoplnění." - Šárka


9.20 / 10 - Excellent!

"Vše v pořádku, hotel luxusní! " - Hana


9.00 / 10 - Excellent!

"Oproti předešlým recenzim musím říct, že personál byl velmi milý. Hlavní bufetové restaurace pěkná, velký výběr a dobrá kvalita. Horší to bylo s menší restaurací - zde jídlo neustále docházelo, ..." - Jana

9.60 / 10 - Fantastic!

"Dyrelivet, buffét, rommene, platinum fordelene (solsengene)" - Christine


9.20 / 10 - Excellent!

"Fantastisk arkitektur med palmer, innbygde bassenger og strandbarer og ikke minst sjarmerende maurspisere, iguaner og aper fritt omkring. Flott underholdning på kveldene og stort utvalg av matretter..." - Ann

9.00 / 10 - Excellent!

"Läget, området" - Harald


8.00 / 10 - Very good!

"family club" - Mona


8.00 / 10 - Very good!

"Nära stranden gott om pooler" - Åsa

6.00 / 10 - Good!

"Alueella liikuskelevat eläimet olivat parasta." - Marjaana

6.00 / 10 - Good!

"Nedostatok personálu. Pomale doplnanie produktov." - Michal

Important information

Internet

WiFi is available in the hotel rooms and is free of charge.

Parking

Free private parking is possible on site (reservation is not needed).

Animals

Pets are not allowed.

Children and beds

Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
Children from 3 years old to 12 years old stay for US$100 per person per night when using an existing bed.
No extra beds are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Important information

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Please note there is a Municipality Tax for $29 MXN per room per night, for all the bookings with check in date starting in September 2021, this Tax will be paid directly at the property at the check in.

French, Spanish, English, German Check in: from 15:00
Check-in and check-out times Check out: to 12:00
Facilities
General
  • Parking
  • Free parking
  • On-site parking
  • Private parking
Food & Drink
  • Restaurant
  • Room service
  • Bar
  • Breakfast in the room
  • Snack bar
  • Special diet menus (on request)
  • Kid meals
Business facilities
  • Meeting/banquet facilities
  • Fax/photocopying
Reception services
  • 24-hour front desk
  • Express check-in/check-out
  • Currency exchange
  • Tour desk
  • Luggage storage
  • ATM/cash machine on site
  • Concierge service
  • Private check-in/check-out
Activities
  • Tennis court
  • Billiards
  • Table tennis
  • Windsurfing
  • Darts
  • Canoeing
  • Diving
  • Snorkelling
  • Water sport facilities (on site)
  • Live music/performance
  • Archery
Pool and wellness
  • Sauna
  • Fitness centre
  • Spa and wellness centre
  • Massage
  • Hot tub/jacuzzi
  • Hammam
  • Outdoor pool
  • Outdoor pool (all year)
  • Beachfront
  • Pool/beach towels
  • Pool bar
  • Swimming Pool
Common areas
  • Garden
  • Terrace
  • Games room
  • Shared lounge/TV area
Entertainment and family services
  • Babysitting/child services
  • Casino
  • Children''s playground
  • Entertainment staff
  • Nightclub/DJ
  • Kids'' club
  • Evening entertainment
  • Board games/puzzles
  • Indoor play area
  • Kids'' outdoor play equipment
Cleaning services
  • Laundry
  • Dry cleaning
  • Ironing service
  • Trouser press
  • Daily housekeeping
Miscellaneous
  • Facilities for disabled guests
  • Family rooms
  • Lift
  • Air conditioning
  • Designated smoking area
Shops
  • Barber/beauty shop
  • Mini-market on site
Services
  • Internet services
  • WiFi
  • Free WiFi
Safety & security
  • 24-hour security
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guests can opt-out of accommodation cleaning service
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Access to health care professionals
  • Face masks for guests available
Physical distancing
  • Contactless check-in/check-out
  • Physical distancing rules
  • Screens or physical barriers placed between staff and guests in appropriate areas